Check your graphics card’s driver and audio driver to see if any attached devices, such as video not displaying or audio not working/lagging, have any issues. The most common cause of the Dell docking station not working is faulty or out-of-date device drivers. Lastly, the docking station could be defective.Įxamine your docking station and any ports on your computer to see if there are any physical damage to them. Another reason could be that the docking station is not compatible with your laptop. One reason could be that the drivers for the docking station are not installed properly. There could be a few reasons why your Dell WD15 docking station is not working. Why Is My Dell Wd15 Docking Station Not Working? By right-clicking on the docking station device driver in Device Manager, you can update it.
Check that the docking station’s correct port and power source are both connected to the power cable. To run smoothly, docking stations must have their firmware (also known as drivers) updated. The Dell Wired Dock (WD15) Firmware Update Utility can be used to update the firmware on the Wired Dock. The monitor can be disconnected from the docking station and turned off if you want it to be reset. How do I reset a computer’s docking station? To reset the docking station, press and hold the re-set button for more than two seconds. Hopefully, this will resolve any issues you were having. Once the dock has reset, you can reconnect it to your computer and power it on. Next, use a paperclip or similar object to press and hold the reset button on the back of the dock for about 15 seconds. Here’s how: First, disconnect the dock from your computer and power it off.
Note: Do not disconnect the dock from your PC or remove the AC power from your dock during the firmware update procedure.
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